A career as a travel professional is one that a lot of people desire, the diversity of the travel industry makes it very receptive to persons of different backgrounds. However, many of these individuals have very little to no knowledge of the paths to take to further their dream or ambition. This article seeks to redress that imbalance.
Below are some courses to take:
1. CABIN CREW AB-INITIO COURSE
This course is set to teach you excellent interpersonal skills and knowledge required to work effectively as a member of an airline cabin crew. At the end of the training, you will also learn to be a firefighter/safety officer/first aider/a confident leader with an impeccable sense of reasoning and above all an irresistible personality for any airline in the world as that is the standard Lagos Aviation Academy is known for.
Who should attend?
- Young school leavers/graduates (Male and Female) who wish to pursue a career as a flight attendant.
- Customer service officers who wish to pursue a career as a flight attendant
- Individuals aspiring to build a career as a flight attendant.
Click here to register for the Cabin Crew Ab-Initio course.
2. CUSTOMER SERVICE
The benefits of great customer service include increased customer satisfaction, loyalty and profit. This course will teach you how to drive outstanding customer service with the winning combination of knowledge, skills and attitude. Our aviation experts will equip you with what it takes to win, please and retain a customer.
We highly recommend this course for:
- Travel agents
- Tour operators
- Call centre agents
- Flight attendants
- Ticket office, reservations, check-in, baggage handlers & information desks staff
- Front-line staff of organizations
- Cargo reservations and receiving staff
- Public relations and sales support personnel
- Individuals aspiring to build a career in Customer Service
Certificate Awarded
LAA Certificate of Merit (upon successful completion of the course)
Click here to register for the Customer Service course.
3. BASIC FLIGHT DISPATCHER
If you are passionate about aviation, you may wish to consider building a career as a Flight Dispatcher. This is one of the most exciting jobs in the airline industry. Globally, commercial aviation is expanding and the best time to start this exciting career is now. After graduation from Lagos Aviation Academy (LAA), you’ll be ready to work in an airline’s Operations Control Centre, making decisions and sharing responsibility with an airline captain regarding daily flight operations; you will be the “captain on the ground.”
Part of your duties include planning flights based on weather, aircraft maintenance, airport navigational facilities, Notices to Airmen, alternate airports, etc. The Dispatcher also may cancel or delay flights to ensure the safety of each flight. Typically, you’d be required to work in a central office that controls all the flights for your airline. The Dispatcher is a very important person in the operation of an airline.
This course is recommended for but not limited to:
- Air traffic Control Officers
- Aircraft Engineering & Maintenance Technicians
- Aircraft Ground Handling personnel
- Cabin & Cargo Operations personnel
- Flight Safety and Human Factor Officers
- Flight Operations Officers who intend to be licensed Flight Dispatchers
- Graduates who have completed the basic level of tertiary education and are aspiring to build a career in the aviation industry
- Technical Staff, Supervisors, Flight Operations Managers
Click here to register for the Basic Flight Dispatcher course.
4. BASIC TICKETING AND RESERVATION WITH AMADEUS
This basic ten-day program will equip participants with the skills and knowledge needed for searching for fares, packages, making reservations and using ticketing platforms. You will have the opportunity to learn about a range of industry terms and aviation business structure, as well as using platforms like Amadeus GDS.
Prerequisites
Learners must have basic computer skills before embarking on this course.
We highly recommend this course for
- Travel consultants
- Travel Agency Sales & Marketing Executives
- Airline ticket agents
- Call centre agents
- Protocol Services Officers
- Individuals aspiring to become Industry professionals
Certificate Awarded
LAA Certificate of Merit (upon successful completion of the course)
Click here to register for the Basic Ticketing & Reservation With Amadeus course.
5. IATA FOUNDATION IN TRAVEL & TOURISM WITH AMADEUS
Your journey as a travel consultant begins here. This course provides the requisite knowledge and skills needed to function effectively in the industry as a travel professional. Learn to give expert advice on ticketing and other essential travel requirements to your clients.
In addition, you will learn how to create and manage reservations using Amadeus GDS.
We highly recommend this course for:
- Travel agents seeking IATA certification
- Tour operators
- Call centre agents
- Airline reservation agents
- Individuals aspiring to become Industry professionals
Certificate Awarded
Two certificates will be awarded to participants who successfully complete this training:
- LAA Certificate of Participation (upon successful completion of the course)
- Internationally recognized Foundation in Travel and Tourism Diploma – issued from Montreal, Canada (Upon successful completion of the IATA examination)
Click here to register for the IATA Foundation In Travel & Tourism With Amadeus course.
6. IATA MANAGING THE TRAVEL BUSINESS
Millions of people travel abroad yearly for business, leisure, family, educational and other purposes. This offers tremendous business opportunities to travel industry professionals. This course aims to enhance your decision-making, supervisory and management skills as well as help you gain a competitive business strategy by developing new products and marketing these effectively. In addition, you will gain insight on accounting procedures for agencies to create business plans that guarantee good financial health of the business.
Who should attend?
- Travel agency supervisors and mid-level managers
- Independent travel consultants
- Sales and marketing managers
- Agency back-office personnel
Certificate Awarded
Two certificates will be awarded to participants who successfully complete this training.
- LAA Certificate of Participation (upon successful completion of the course)
- Internationally recognized IATA Managing the Travel Business Diploma – issued from Montreal Canada (Upon successful completion of the IATA examination)
Click here to register for the IATA Managing The Travel Business With Amadeus course.
CONCLUSION
There you have it. We would like to know which of these courses you are interested in in the comment section below.
For more information on our courses, call Phone: 014482511, 09087660165, 09087091010 or send an email to info@lagosaviationacademy.com
